Accessing your
account information
sigmaboots.com wants
to provide our customers with as much information
as we can about their account, order status,
past orders and order detail as we can. To
access your account information, click on
the 'myaccount'
link at top of every page. You will need to
supply your password and username.
Accessing past
order history
sigmaboots.com wants
to provide our customers with as much information
as we can about their account, order status,
past orders and order detail as we can. To
access your past order history, click on the
'order status'
link at top of every page.
Recalling a
lost username or password
If you have forgotten
your username or password and you are an existing
customer, access the 'myaccount'
page. Use any of two options given on this
page to retrieve your loginid and password
that lets us email you your loginid and password.
Privacy Statement
Your privacy is important to us. We want you
to feel comfortable using SIGMA BOOTS services.
Because we gather certain types of information
about the users of SIGMA BOOTS's services,
we feel you should fully understand what information
we gather and how we use that information.
SIGMA BOOTS employees are required to familiarize
themselves with this privacy policy as a condition
of their employment, and any employee violating
the policy is subject to disciplinary action.
What Information
Does SIGMA BOOTS Gather?
When you register for a SIGMA BOOTS account,
SIGMA BOOTS obtains contact information, such
as your name, address, and phone number, as
well as payment information, such as your
Credit Card account Information. When you
use SIGMA BOOTS's service, our systems record
information about your session, such as the
dates and times of use, and the specific Internet
address assigned to you. SIGMA BOOTS also
tracks requests you make for information on
SIGMA BOOTS's products and services, and responses
you provide to SIGMA BOOTS surveys. Finally,
SIGMA BOOTS keeps records of your payment
history and communications you have with SIGMA
BOOTS's support team. Except in extraordinary
circumstances (when we receive a court order,
to protect the company's rights or property,
or in emergencies where someone's safety is
at risk), SIGMA BOOTS does not keep track
of what sites you visit when you are using
the service.
What Does SIGMA
BOOTS Do With This Information?
SIGMA BOOTS uses the information
it gathers in order to provide you with the
best online experience possible. As you might
expect, contact information is used to contact
you concerning your account and our company.
Payment information is used to validate your
identity and to bill you for the services
and products you order. Information on your
online sessions is used to allocate system
resources and to ensure compliance with SIGMA BOOTS's Terms and Conditions of Use.
Information on your communications with SIGMA BOOTS's support team is used to address
the issues raised by your communications.
In addition, SIGMA BOOTS regularly
sends out mailings regarding the operation
of its service and other goods and services
that it believes may be of interest to you.
You may request that SIGMA BOOTS
not send you mailings relating to other goods
and services at the URLs listed in this section
or send an e-mail to info@sigmaboots.com SIGMA BOOTS reserves the right, however, to
send bulletins and other important information
regarding the service at its discretion.
Does SIGMA
BOOTS Share Subscriber Information With Third
Parties?
SIGMA BOOTS will not share or disclose
information regarding its subscribers except
(i) when we receive legal process such as
a court order; (ii) when reasonably necessary
to protect the company's rights or property;
or (iii) in emergencies where someone's safety
is at risk.
You should be aware,
however, that any information that you disclose
in a public space such as a chat room, bulletin
board, or personal Web site, Network Solutions
domain registration is freely available to
anyone else visiting that space. SIGMA BOOTS cannot safeguard any personally
identifiable information you disclose in these
locations, nor can it ensure that information
you voluntarily supply to third parties remains
private. Please review the privacy policies
of third party sites you frequent to ensure
that your privacy preferences are respected.
How Can I Correct
or Update the Information?
To request a copy of the contact SIGMA BOOTS has on your account, send an e-mail
request to info@sigmaboots.com You may correct
that information as appropriate by returning
a message to the same address. Please keep
in mind that under SIGMA BOOTS's
Terms and Conditions of Use, subscribers are
required to provide SIGMA BOOTS
with current contact and billing information.
SIGMA BOOTS may require a copy
of a government issued form of identification
before disclosing billing information or before
making changes to the billing or contact information
on an account.
What Happens
to the Information if I Leave SIGMA BOOTS?
If you ever leave SIGMA BOOTS,
SIGMA BOOTS will normally delete
your personally identifiable account information
twelve months after the account is cancelled,
unless we are under a legal obligation to
retain it. We preserve account information
for this short period of time in the event
you wish to reactivate your account and retain
your previous e-mail address. However, in
the event of any accounting irregularities,
SIGMA BOOTS reserves the right
to retain your contact and billing information
as necessary to resolve the matter.
Changes to This Policy
and Questions About Privacy
SIGMA BOOTS reserves the right
to make changes to this policy. Those changes
will become effective 30 days after notice
of them is posted here. If you have any questions
about this privacy policy, please send them
via e-mail to, info@sigmaboots.com
We need a little
time to process and assemble your order before
we actually ship it. Please note that shipping
time is not the same as total delivery time.
Choosing next day air does not always mean
your order will be delivered the day after
you place your order online. Please read When
Will My Order Ship? to determine total delivery
times.
If you order
items with different stock availability -
for example, an in-stock item along with a
pre-ordered item - each item will ship as
soon as it's ready. The additional items will
still be charged the 'additional items' rate
even if they ship separately.
Please note our
warehouses do not ship on Saturdays or Sundays,
and we do not offer next day, Saturday, Sunday
or holiday delivery.
